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Frequently Asked Questions

Order & Delivery

How long does delivery take?

Usually 3-7 business days within Pakistan. Sometimes it can take a bit longer during busy times.

Do you ship outside Pakistan?

Right now we only deliver within Pakistan.

Can I track my order?

Yes, we'll send you a tracking number once your order ships.

Payments

What payment methods do you accept?

We accept cash on delivery and online bank transfers.

Is cash on delivery available?

Yes, you can pay when you receive your order.

Are my payment details safe?

Yes, all online payments are secure through our payment provider.

Returns

Can I return or exchange items?

Yes, you can return or exchange within 7 days if the item is unused and in original packaging.

Who pays for return shipping?

Customer pays for return shipping unless the item was damaged or wrong.

How do I start a return?

Just message us with your order number and we'll help you out.

Product Info

What material is the jewellery made from?

Most items are brass with gold or silver plating. Check each product page for details.

Will the colour fade?

With proper care it should last well, but plated jewellery can fade over time with regular wear.

Are the photos accurate?

We try our best, but colours might look slightly different on your screen.

Jewellery Care

How do I take care of my jewellery?

Keep it dry, avoid perfume and lotions, and store in a cool dry place when not wearing.

Can I wear it in the shower?

Better not to. Water can make the plating fade faster.

How should I clean it?

Just wipe gently with a soft dry cloth. Don't use harsh cleaners.

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Products

Gold Hoop Earings

Gold Hoop Earings

Rs.555.00
Gold Link Chain

Gold Link Chain

Rs.1,999.00
Green Gemstone Luxe Bracelet

Green Gemstone Luxe Bracelet

Rs.999.00
Life Long Commitment

Life Long Commitment

Rs.399.00